Shipping

Shipping to UK is free of charge.

• £14 / €15 standard to EU
• £25 / €27 standard to non EU countries

For products in stock dispatch times are currently up to 3 working days from receipt of order and returns may take a little longer to process.

For products made to order dispatch time varies, check the products description.

Please note that we do not ship to PO box addresses.

Returns

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method.

Please note the following: (i) Products can be returned only in the country in which they were originally purchased. (ii) Customers are responsible for the cost of returning any unwanted item.

Please email: hew@altob.co.uk for a returns form.